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Mitul Shah

Senior Solutions Architect · Amazon · Jersey City

I help the world's biggest streaming and sports brands build great experiences — and I build AI tools that make that work scale.

Senior Solutions Architect at Amazon working with partners like TikTok, NBA, NFL, MLB, and Brazil's largest streamers across Fire TV and automotive platforms. Builder of AI-powered developer tooling, published technical author, and workshop instructor.

About

I'm a Senior Solutions Architect at Amazon, where I act as the primary technical liaison between Fire TV / automotive platforms and 20+ strategic partners — including TikTok, AMC+, FuboTV, the NBA, NFL, MLB, WNBA, NHL, and leading LATAM streamers like Globoplay and ViX. My work spans unblocking complex integrations, influencing product roadmaps on partners' behalf, and scaling technical knowledge across an ecosystem through documentation, reference tooling, and presentations.

Over the past year, I've gone deep on applied AI. I designed and built an AI-Powered Partner Management Framework on the Model Context Protocol (MCP) that connects six-plus enterprise tools and saves each Solutions Architect on my team an estimated 5–8 hours a week — then drove adoption with a hands-on workshop, a contribution workflow, and weekly office hours. I've published guides teaching external partners to use LLMs to cut integration timelines from days to hours, and a three-part app performance series for the Amazon developer community.

Before this role, I spent four years at AWS Professional Services leading $12M+ in cloud engagements for U.S. national security customers. Outside work, I ship side projects — most recently an AI-powered photography learning app built on Claude's vision API.

At a glance

  • Role

    Senior Solutions Architect, Amazon — Fire TV & Automotive

  • Location

    Jersey City, NJ

  • Focus

    Partner engineering & applied AI

  • LinkedIn (opens in new tab)

Featured Work

Case Study

AI-Powered Partner Management Framework

An MCP-based AI framework that automates the operational overhead of managing strategic partner relationships — built solo, then scaled to a whole Solutions Architect team.

  • 5–8hrs

    saved per SA, per week

  • 6+tools

    unified behind one interface

  • 30sec

    meeting prep — down from 15+ minutes

  • $0

    infrastructure cost — runs entirely in the IDE

Partner-facing Solutions Architects lose hours every week to operational overhead: prepping for meetings across email, Slack, and tickets, writing notes, tracking action items, compiling executive updates, and context-switching across 6+ tools.

Experience

  1. Amazon DevicesSenior Solutions Architect

    September 2023 – Present Jersey City, NJFire TV & AutomotivePromoted to Senior, Fall 2024
    • Own technical relationships with 20+ strategic partners across streaming (TikTok, AMC+, FuboTV), sports (NBA, NFL, MLB, WNBA, NHL), LATAM (Globoplay, ViX, Claro Video), and automotive; primary technical liaison between partners and Amazon product teams.
    • Launched key platform integrations — Live TV, Catalog Integration, Content Personalization, Quick Subscribe — for top-priority partners; drove significant year-over-year growth for Globoplay, Brazil's largest streaming app on Fire TV.
    • Rebuilt a stalled partner relationship with AMC+ and delivered three major integrations in one year, including the first-ever Quick Subscribe 2.0 launch on Fire TV.
    • Advocated to VP-level leadership to reclassify non-traditional apps in the Fire TV Partner Program, securing preferred status for TikTok and opening a short-form content integration initiative.
    • Subject Matter Expert for Amazon's next-generation automotive infotainment platform: identified and resolved a critical in-app purchase policy gap for PWAs (proposal approved by senior leadership) and led in-person partner workshops in the EU with live hardware demos.
    • Led Fire TV app expansion across Brazil, Mexico, and Colombia, launching 4 new apps in a region with complex localization, revenue-share, and developer-agency dynamics.
    • Built reusable enablement assets adopted across the team: the first MatterCasting runbook for Fire TV (used by 5+ SAs, including for Netflix), an Android accessibility node-tree utility, and a geo-restriction testing runbook for LATAM debugging.
  2. Amazon Web ServicesCloud Consultant

    July 2019 – September 2023 Herndon, VA / Jersey City, NJProfessional Services
    • Led $12M+ in technical engagements for U.S. national security customers: serverless architectures, CI/CD pipelines, ML workflows, and modernization.
    • Lead consultant on a $2.1M engagement (scoped a $2.25M follow-on): delivered a cross-domain document pipeline that cut processing from 7–8 hours to under 2 minutes (98% time savings) and achieved a 3-year Authority to Operate in 2 days; briefed the customer CTO and presented at an AWS re:Invent intelligence-community roundtable.
    • Achieved a 61.1% Lambda execution-time improvement through infrastructure and code optimization; authored scoping documents contributing to $4M+ in new bookings.
    • Identified a Log4J vulnerability in an AWS-managed Docker image affecting 1M+ downloads.
    • Supported 120+ new-hire activities including mentoring, interviews, and technical exercises.
  3. SAP AmericaSupport Engineer & Developer (Rotational)

    September 2016 – June 2019 Newtown Square, PA / Walldorf, GermanySTAR Program
    • Five rotations spanning support engineering, business intelligence, blockchain research, mobile development, and IoT; selected for an international rotation at SAP headquarters in Walldorf, Germany.
    • Built and launched a sales-support mobile app (SAPUI5) serving 10,000+ users company-wide; led an intern-tracking application as team lead; taught an Arduino IoT workshop to 30 students; researched blockchain integration across SAP Ariba, Ethereum smart contracts, and Hyperledger.
  4. The Wharton School, University of PennsylvaniaIT Support Specialist

    September 2015 – April 2016 Philadelphia, PA
    • Automated support-ticket creation with PowerShell + REST APIs; supported 200+ computers and 25 printers university-wide.

Projects

Side projects, shipped — most recently an AI photography coach built on Claude's vision API.

  • SnapPath

    A photography learning web app for Canon EOS R100 beginners. Structured curriculum (5 modules, 23 lessons), daily/weekly/monthly photo challenges, and AI photo feedback powered by Claude's vision API — encouraging, specific critique on uploaded shots. Gamified with XP, 10 levels, streaks, and 27 achievements. Security stack includes Zod validation, Upstash rate limiting, and CSP headers. 298 tests.

    • Next.js 16
    • React 19
    • TypeScript
    • Tailwind CSS 4
    • shadcn/ui
    • Supabase
    • Cloudflare R2
    • Claude API (vision)
    • Vitest
    • Playwright
    • Vercel
  • PartyOS

    A custom New Year's Eve party dashboard: a TV display app with rotating screens (leaderboard, photo wall, now-playing, predictions, polls) controlled by guests from their phones via QR code. Live drink-tracking leaderboard with rank animations, real-time photo uploads with HEIC→JPEG conversion, Spotify OAuth (PKCE) now-playing, 19 timed polls, "Shot O'Clock" full-screen takeovers, and a midnight countdown with confetti. Built across 17 documented build sessions. 289 tests.

    • React 19
    • Vite
    • Tailwind CSS 4
    • Supabase
    • Spotify Web API
    • YouTube IFrame API
    • Vitest
  • Patel Power

    A mobile-first PWA for family workout tracking, designed for all technical abilities. Passwordless email-OTP login, one-tap workout logging, real-time family leaderboard (week/year/challenge views), collaborative family challenges, streak tracking with an animated flame, badges, an activity feed, confetti celebrations, and dark mode.

    • Next.js (App Router)
    • TypeScript
    • Tailwind CSS
    • Framer Motion
    • Supabase
    • PWA
  • VibeSlides

    An open-source presentation template that replaces PowerPoint with code: six slide types, keyboard navigation, a Developer Mode with presenter notes and a thumbnail slide navigator, fullscreen mode, and session persistence. Includes an AI steering file so slides can be generated from natural-language prompts pointed at docs or wikis. Built for internal Amazon presentations.

    • React 19
    • TypeScript
    • Vite
  • AndroidNodeTreeSample

    A proof-of-concept app and drop-in utility for debugging accessibility issues. Generates human-readable accessibility node trees showing exactly what screen readers (VoiceView/TalkBack) "see," with automatic issue detection for missing content descriptions, unfocusable clickable elements, and zero-size elements. Works across Fire TV, Android phones/tablets, Wear OS, and Android Auto. Built to unblock a major streaming partner — then packaged with a developer guide so any partner can self-serve.

    • Kotlin
    • Android SDK
  • EyeBreak

    A tiny macOS utility implementing the 20/20/20 rule: a gentle screen-edge glow every 20 minutes reminds you to look away. Zero-distraction design; no screen content is recorded.

    • macOS (native)

Writing

Written with an AI-assisted workflow I teach my team — drafted fast, edited hard.

  • A guide teaching Fire TV partners to use AI coding assistants (tested with Claude via Cline) to implement Content Personalization integrations — cutting timelines from days to hours. Covers a curated knowledge-base doc for context loading, prompt-engineering practices, planning vs. implementation modes, and a testing and validation workflow.

Vega App Performance Series

A three-part deep dive into VegaOS (React Native) app performance — defining fluidity and responsiveness metrics, investigating issues with Perfetto traces, and optimization techniques with before/after benchmarks showing 87–96% improvement in event processing and fluidity lifted from 97% to 100%.

Speaking

  • AI-Powered Partner Management Framework

    internal

    SA SummitMarch 2026

    1-hour presentation + hands-on workshop for ~20 Solutions Architects, with two interactive exercises: a ticket-intake workflow and live technical bug troubleshooting.

  • Cross-Profile Kepler App Development

    external

    Partner SummitJanuary 2025

    Designing Kepler apps that work seamlessly across TV, Car, and Multimodal devices presents both challenges and opportunities. This talk guides you through crafting adaptable user interfaces, managing platform-specific interactions, and leveraging shared code to maximize efficiency.

  • Automotive Partner Workshops — EU

    external

    In-person, Germany2024

    In-person workshops with German automotive partners, including live hardware and app demos.

  • Automotive Partner Webinar

    external

    Webinar2024

    Co-hosted webinar introducing external partners to Amazon's automotive offering with live demos.

  • VibeWrite Workshop

    internal

    Internal session2025–2026

    Teaching AI-assisted technical writing workflows.

  • Customer CTO Briefing

    external

    AWS2022

    Coordinated and delivered an executive briefing on a flagship national-security engagement; also presented at an AWS re:Invent intelligence-community roundtable.

Skills & Certifications

Partner & Technical

  • Solutions Architecture
  • Pre-Sales Engineering
  • Partner Technical Enablement
  • Cross-Platform App Development (FireOS, VegaOS, KeplerScript, React Native)
  • Cloud Architecture (AWS)
  • CI/CD
  • Python
  • JavaScript/TypeScript
  • SwiftUI
  • Kotlin
  • Infrastructure-as-Code
  • Agile

AI & Developer Tools

  • LLM Integration & Prompt Engineering
  • Anthropic Claude API (vision + text)
  • Model Context Protocol (MCP)
  • AI-Powered Workflow Automation (Kiro CLI, Cline, GitHub Copilot)
  • RAG Systems
  • AI-Assisted Content Creation
  • Developer Documentation & Evangelism

Full-Stack

  • Next.js
  • React
  • TypeScript
  • Tailwind CSS
  • Supabase (Postgres, Auth, Realtime, Storage)
  • Cloudflare R2
  • Vercel
  • Vite
  • Vitest
  • Playwright
  • Node.js

Certifications

  • AWS DevOps Engineer – Professional
  • AWS Developer – Associate
  • AWS Solutions Architect – Associate
  • AWS Cloud Practitioner
  • CompTIA Security+

Education

Drexel University

B.S. Information Technology, Minor in Finance

Philadelphia, PA · June 2019

In-major GPA: 3.40

Get in touch

Partnerships, speaking, or just comparing NYC Thai rankings — my inbox is open.

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